General inquiries

For questions about Uyalu’s platform, account management, billing, partnerships, or any other general topic, our team stands ready to assist. We respond with diligence to ensure you have the information you need to move forward confidently.

Reach us at [email protected], or use the form below to initiate a request. We value your time and will acknowledge receipt promptly.

Developer submissions

Uyalu welcomes proposals from developers, startups, and partners seeking integration opportunities, app publication, or API collaborations. To streamline evaluation, please provide a concise overview along with technical specifics that illustrate feasibility and potential impact.

• Project name and organizing entity
• A brief description of the integration, app, or extension
• Intended use case and target user base
• API access needs, authentication method, and data considerations
• Security, compliance, and privacy considerations
• Proposed timeline and primary contact details

Submit your proposal by emailing [email protected] with the subject line “Developer Submission,” or use the form below to route your information to our partnerships team.

Response times

Uyalu is committed to transparent and timely communication. Our typical response windows are designed to balance speed with accuracy, and may vary with volume, complexity, and security considerations:

• General inquiries: within 1–2 business days
• Billing and account support: initial acknowledgement within 1 business day; standard inquiries within 1–2 business days
• Developer submissions: initial acknowledgment within 1–3 business days; full evaluation within 5–7 business days

During peak periods or when additional information is required from you, timelines may shift. We will proactively communicate any changes and provide a case reference number for seamless tracking. All updates are delivered via the email address you provide with your inquiry.